Return and Refund Policy

Last updated: September 28, 2026

Thank you for shopping at Qadri Printing Press.

This Return and Refund Policy applies to all digital products purchased through our website, including CDR files, PSD files, graphic design templates, printing designs, invitation card designs, wedding card designs, and other downloadable digital products.

Because our products are delivered digitally, they cannot be physically returned. Please read the product description, preview, file format, and software/version requirements carefully before completing your purchase.

Interpretation and Definitions

Interpretation

The words whose initial letters are capitalized have meanings defined under the following conditions. The following definitions shall have the same meaning regardless of whether they appear in singular or in plural.

Definitions

For the purposes of this Return and Refund Policy:

  • Company (referred to as either “the Company”, “We”, “Us” or “Our” in this Policy) refers to Qadri Printing Press.

  • Digital Products refer to downloadable digital files, including CDR files, PSD files, graphic design templates, printing designs, and other digital products offered for sale on the Website.

  • Orders mean a request by You to purchase Digital Products from Us.

  • Service refers to the Website.

  • Website refers to Qadri Printing Press, accessible from https://qadriprintingpress.com/.

  • You means the individual accessing or using the Service, or the company or other legal entity on behalf of which such individual is accessing or using the Service, as applicable.

Digital Products and Delivery

All products sold through Our Website are digital products. After successful payment, the purchased Digital Products may be made available to You through Your account, order page, download link, email, or another method provided by Us.

Since Digital Products are delivered electronically, they cannot be physically returned.

Refund Policy

Due to the nature of Digital Products, all sales are generally final once the Digital Product has been successfully delivered, accessed, or downloaded.

However, We may consider a refund, replacement, or other suitable resolution in genuine circumstances, including:

  • The payment was successfully completed but the purchased Digital Product was not delivered because of a technical problem.

  • The purchased file is corrupted or cannot be opened because of an issue with the file supplied by Us.

  • You received a file that is materially different from the product description or preview.

  • You were charged more than once for the same Order because of a payment or technical error.

  • A technical problem with Our Website prevents You from accessing a purchased Digital Product.

Refund requests will be reviewed on a case-by-case basis. Where appropriate, We may provide a corrected file, replacement file, or technical assistance instead of issuing a refund.

Software and File Version Compatibility

Before purchasing a Digital Product, You are responsible for checking the software, file format, and version requirements mentioned on the product page.

For example, some CDR files may require a specific version of CorelDRAW or a newer version of the software. A file created in a newer version of CorelDRAW may not open or edit correctly in an older version.

Failure of a Digital Product to open or edit because Your software version is incompatible generally does not qualify for a refund when the required version or compatibility information was clearly mentioned on the product page.

We strongly recommend checking the product details and software requirements before purchasing.

Incorrect Product Purchased

Please carefully review the product preview, description, file format, software version, and other information provided on the product page before completing Your purchase.

If You purchase the wrong Digital Product, wrong design, or a file version that is not compatible with Your software, We may not be able to provide a refund after the Digital Product has been delivered or downloaded.

If You are unsure about a product or its compatibility, please contact Us before placing the Order.

Downloaded or Accessed Products

Once a Digital Product has been successfully downloaded or accessed, the Order is generally considered fulfilled and is not eligible for a refund, except in cases of a genuine technical issue, defective file, incorrect file supplied by Us, duplicate payment, or where a refund is otherwise required by applicable law.

Duplicate Payments

If You believe that You have been charged more than once for the same Order because of a payment or technical error, please contact Us with Your Order details and relevant payment information.

After verification, an eligible duplicate payment may be refunded to the original payment method used for the transaction.

How to Request a Refund

If You believe that Your Order qualifies for a refund, replacement, or other resolution, please contact Us as soon as possible and provide the following information:

  • Order number
  • Name used while placing the Order
  • Email address used for the purchase
  • Details of the problem or issue
  • Screenshots or other relevant information, if applicable

You can contact Us by email:

Email: qadriprintingpress307@gmail.com

Refund Processing

If Your refund request is approved, the refund will generally be processed to the original payment method used for the purchase, subject to the processing procedures and timelines of the applicable payment gateway, bank, card issuer, or payment service provider.

The time taken for the refund to appear in Your account may vary depending on Your bank or payment service provider.

Changes to This Policy

We reserve the right to update or change this Return and Refund Policy at any time. Any changes will be posted on this page with an updated revision date.

Contact Us

If You have any questions about this Return and Refund Policy, please contact Us:

  • Email: qadriprintingpress307@gmail.com